Microsoft Outage Hits Bing, Copilot, DuckDuckGo, and ChatGPT Search (2024)

by Tim Hardwick

A significant Microsoft outage has affected several key services, including Bing.com, Copilot for web and mobile, Copilot in Windows, ChatGPT internet search, and DuckDuckGo. The disruption began around 3.00 a.m. Eastern Time, primarily impacting users in Asia and Europe.

Microsoft Outage Hits Bing, Copilot, DuckDuckGo, and ChatGPT Search (1)
User reports and MacRumors' tests indicate that attempts to access Bing.com result in either a blank page or a 429 HTTP code error. Notably, the Bing search functionality remains operational if accessed directly via a specific URL, though the homepage remains inaccessible.

For users needing to perform searches on Bing, accessing the search engine directly through the alternative URL is a workaround. However, Copilot services are entirely offline across all platforms, including the website, app, and Windows integration.

As noted by Bleeping Computer, ChatGPT internet search and DuckDuckGo are also experiencing disruptions due to their reliance on the Bing API. DuckDuckGo users encounter an error message stating, "There was an error displaying the search results. Please try again." Despite the widespread impact, Microsoft has not yet issued a statement, though OpenAI has acknowledged the ChatGPT internet search issues on its support page.

Tags: Bing, Microsoft

[ 69 comments ]

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Top Rated Comments

zilchfox

5 days ago at 04:09 am

Just noticed this with DuckDuckGo, which I had no idea had anything to do with Microsoft.

Score: 16 Votes (Like | Disagree)

woolypants

5 days ago at 04:35 am

Obviously the AI has risen up. There's probably all-out battles taking place in the OpenAI data centres right now. When humans win and service is restored, nobody will ever talk about it again.

Score: 14 Votes (Like | Disagree)

ozaz

5 days ago at 04:28 am


Bing is one of the sources it uses and it uses Bing for ads. I'd have expected it to be architected in such a way as to continue working when a source is broken, but I have no idea how it actually works.

Bing is the primary source for search results. So if Bing breaks, DuckDuckGo breaks.

https://duckduckgo.com/duckduckgo-help-pages/results/sources/

Score: 9 Votes (Like | Disagree)

Alfred.Woodden

5 days ago at 04:30 am

Thanks MR for reporting this. I was about to go deep into troubleshooting my system and disable extrnsions one by one. Now I dont have to.

Score: 9 Votes (Like | Disagree)

tgt

5 days ago at 04:22 am


Here too. Strange. Does anybody why?

Bing is one of the sources it uses and it uses Bing for ads. I'd have expected it to be architected in such a way as to continue working when a source is broken, but I have no idea how it actually works.

Score: 7 Votes (Like | Disagree)

Rayban

5 days ago at 04:27 am

This type of outage is why it’s important to have these upcoming Copilot+ on-device AI computers. The less we rely on “the cloud” the better.

Score: 6 Votes (Like | Disagree)

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Microsoft Outage Hits Bing, Copilot, DuckDuckGo, and ChatGPT Search (2024)
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